Discharge Quality Care Survey Form

Youth (required)

County (required)

County Worker (required)

C.C.R. Program (required)

C.C.R. Home (required)

Clinical Case Manager (required)

I. Please rate your satisfaction with the overall functioning of C.C.R./C.C.P as an agency by answering the following.

1.spacerPlease rate your ongoing communication with our agency in terms of responsiveness, professionalism, and courtesy.
spacer1 spacer2 spacer3 spacer4 spacer5 excellent spacerNA

2.spacerPlease rate the effectiveness of our discharge summary and the timliness of the report.
spacer1 spacer2 spacer3 spacer4 spacer5 excellent spacerNA

3.spacerC.C.R./C.C.P. believes in the model of Partnership in Planning. Did you receive adequate assistance from all of our
3.spacerstaff in terms of discharge planning? Where we Partners in Planning with you?
spacer1 spacer2 spacer3 spacer4 spacer5 excellent spacerNA

4.spacerWere your personal expectations of C.C.R./C.C.P fulfilled in terms of the effectiveness and usefulness of treatment
3.spacerfoster care/mental health services?
spacer1 spacer2 spacer3 spacer4 spacer5 excellent spacerNA

5.spacerHow could our agency have better met the needs of you and your client?

II.spacerCase Management and Wraparound Services. Please rate satisfaction with the case management and wraparound
2.spacerservices that were provided by C.C.R./C.C.P and/or community resources by answering the following.


1.spacerWere you satisfied with C.C.R./C.C.P case management services?
spacer1 spacer2 spacer3 spacer4 spacer5 excellent spacerNA

2.spacerWere you satisfied with the psychiatric, psychological and/or therapeutic services that were either directly provided
2.spacerby the clinical specialist or coordinated for the youth?
spacer1 spacer2 spacer3 spacer4 spacer5 excellent spacerNA

3.spacerDid your receive adequate, timely and substantive documentation/reports, treatment plans, monthly summaries
4.spacerand a discharge summary?
spacer1 spacer2 spacer3 spacer4 spacer5 excellent spacerNA

4.spacerHow could C.C.R./C.C.P case management services have been more effective and/or efficient?

III.spacerFoster Parent Resources. Please rate the overall quality of the foster parents by answering the following.

1.spacerWere the foster parents respectful and responsive to you and your client?
spacer1 spacer2 spacer3 spacer4 spacer5 excellent spacerNA

2.spacerWere the foster parents responsive to the treatment needs and goals of your client and the biological family?
spacer1 spacer2 spacer3 spacer4 spacer5 excellent spacerNA

3.spacerDid the foster parents provide a safe, comfortable, and healthy home environment for your client?
spacer1 spacer2 spacer3 spacer4 spacer5 excellent spacerNA

4.spacerDid the foster parents provide for your client's physical and mental health needs (sought out community resources
4.spacerand facilitated appointments)?
spacer1 spacer2 spacer3 spacer4 spacer5 excellent spacerNA

5.spacerHow could the foster parents have been more successful with this youth?

IV.spacerYouth Success/Outcome Measures. Please rate your satisfaction with the outcome of this placement and any
2.spacerchanges in your client by answering the following.


1.spacerHas your youth improved functioning in the following areas:

  no
improvement
      significant
improvement
 
School
1
2
3
4
5
NA
Community
1
2
3
4
5
NA
Biological Family Interaction
1
2
3
4
5
NA
Peer Group
1
2
3
4
5
NA
Personal Life Satisfaction
1
2
3
4
5
NA
Mental Health
1
2
3
4
5
NA
Independent Living Skills
1
2
3
4
5
NA
Law Enforcement
1
2
3
4
5
NA
AODA Issues
1
2
3
4
5
NA
Sexualized Behavior
1
2
3
4
5
NA
Physical Aggression
1
2
3
4
5
NA

2.spacerHow would you assess the global functioning of this youth comparing the beginning of placement to the end of placement?
spacer1 spacer2 spacer3 spacer4 spacer5 excellent spacerNA

3.spacerBased upon your determination and analysis of the achievement of target treatment goals as specified in the
3.spacerTreatment Plan, was this a successful placement?
spacer1 spacer2 spacer3 spacer4 spacer5 excellent spacerNA

4.spacerPlease provide an overall satisfaction rating of this specific placement experience.
spacer1 spacer2 spacer3 spacer4 spacer5 excellent spacerNA

5.spacerHow could we have done a better job with this youth?

Main Office
6717 Stone Glen Drive
Middleton, WI 53562
Telephone: 608-827-7100
Fax: 608-827-7101

Office Hours
Monday through Friday
8:00 a.m. to 5:00 p.m.


Community Care Resources, Inc.
Community Care Resources, Inc. • Copyright (c) 2005. All Rights Reserved.